Administrator, Community Finance Ireland
"I've dealt with most of the IT Support companies in NI over the years, and I have to say that these guys seem to be the best. The team they have on the phones, Colly, Darryl, Pete, Jason, Colin, Tim, James & Robert (sorry if I missed anyone) are always friendly and personable, whilst being professional and obliging.
They don't seem to want to sell us loads of IT products we don't need, which I've encountered many times, merely to do right the right thing for our organisation. Even when we become frustrated with some things we are always able to work it out in a useful and structured way, and gain a better understanding of why we have certain IT things in place.
As an example, we had an issue with our firewall today and they had a member of the team to us in Belfast within 45 mins of reporting it, and fixed within the hour."